You must be getting the error message, “You receive error 15241: The payroll update did not complete successfully”. QuickBooks Error 15241 occur when you are updating the payroll and it happens because of disabled QuickBooks Desktop File Copy Service. The QB Desktop File Copy Service functions when installing and executing the payroll updates. Follow the steps below to quickly rectify the issue.
Get QuickBooks Tool Hub installed on your system.
You can find the download link on the official QuickBooks website.
Once installed, run it and move to the Program Installation Issues tab.
Select QuickBooks Install Diagnostic Tool and follow the on-screen prompts to fix the installation errors.
Re-try to install QuickBooks Desktop or payroll updates and check if the error is resolved.
To fix the issue, make sure to follow the steps very carefully. You can also contact 1.800.579.0391 for expert advice resolving QuickBooks error 15241.